RECOMMENDED CORRECTIVE ACTION
CATEGORY
ACTION DESCRIPTION
01. CITY MANAGEMENT
Provide regular training for officials on smart cities and new technologies to keep them well informed about current trends and opportunities.
02. ADMINISTRATION
Improve the efficiency of administrative processes by digitising and automating routine tasks.
03. INTERNAL PROCESSES
Conduct regular reviews of internal processes to identify areas where smart solutions can be implemented to improve efficiency.
04. EXTERNAL PROCEESS
Introduce an open data system to make information available to the public and stimulate the development of innovative third party applications.
05. COMMUNICATION & PR
Create a public education program to explain the benefits and opportunities of a smart city.
06. SOCIETY (ADULTS)
Expand the offer of digital courses and workshops for adults to increase their digital literacy and actively use smart technologies in their daily lives.
07. SOCIETY (KIDS)
Design educational programmes in partnership with technology companies and universities to prepare children for a future in the digital world.
08. ENVIRONMENT
Introduce environmental standards for smart city projects and support initiatives to create green spaces and sustainable energy.
09. TOURISM
Work with local entrepreneurs to create attractive tourism offers that use smart technologies.
10. CITY DEVELOPMENT
Create an innovation laboratory for the development and testing of new smart technologies that will contribute to the sustainable and intelligent development of the city.
11. ASSET MANAGEMENT
Creation of a centralized asset management system using sensors and IoT to automate the monitoring of the state of public assets.
12. INFRASTRUCTURE
Implementation of smart energy infrastructure, including distributed energy and energy storage, for sustainable urban development.
13. INFORMATION TECHNOLOGY
Creation of an integrated information system that will connect all city services and improve the interoperability of IT systems.
14. FINANCE
Introducing innovative financial models, such as the sharing economy or public-private partnerships, for the sustainable financing of smart city projects.
TOTAL SCORE DEFINITION
RANGE
SCORE LEVEL
DESCRIPTION
>33%
Level 1 - Strategic
Engaging citizens in discussions and obtaining their views can provide valuable insight into community needs. Subsequently, it is advisable to create a plan for the modernization and optimization of processes with an emphasis on transparency and efficiency. Cooperation with experts and the involvement of city staff in training can support better implementation of new procedures. Emphasis on technological innovation and digitization can also increase the efficiency of urban processes. Overall, it is necessary to create a strategy that will respond to the specifics of the city and improve the quality of services provided to citizens.
34-66%
Level 2 - Preferred
Strengthen communication with citizens and get their views and feedback on processes. Encourage innovation and modernize technology systems to increase the efficiency and speed of services provided. Make sure the teams working on city processes are sufficiently trained and motivated. Regularly monitor results and respond to changes in society and technology to maintain the increasing success of city processes.
67-90%
Level 3 - Maintained
Identify the key factors that led to success and implement strategies to maintain and strengthen these aspects. Furthermore, improve communication with citizens, involve them in decision-making processes and strengthen transparency. Invest in modern technologies and data analysis for more efficient and faster provision of city services. Support sustainability and smart city initiatives. In addition, continuously train staff and create an environment of innovation and teamwork. Monitor performance and collect feedback to be able to dynamically respond to the changing needs of the city and residents.
91-100%
Level 4 - Excellence
Continuously monitor and update existing procedures to ensure optimal efficiency and citizen satisfaction. Pay attention to sustainable and ecological initiatives that support the environment and quality of life in the city. Invest in modern technologies, artificial intelligence and digitization to further improve services and operational efficiency. Strengthen citizen participation in decision-making processes and maintain transparency. Continually develop the skills of workers so that they are ready to face future challenges. The city should be flexible and capable of innovation to respond to the dynamics of the urban environment and the changing needs of the inhabitants.